RETURN AND REFUND
Welcome to www.aiconik.com. By clicking on the accept button, you agree to have read the present return and refund policy and be bound by the same:
We provide to our user a 30-day money-back guarantee. In order to apply for return under the 30-day money-back guarantee, you will have to fill out the return/refund form by entering your order number and billing postal code. The return and refund(s) will only be provided for unused and undamaged products packed in the manner at the time of initial delivery of the products. If the products have been used and damaged by you, then we shall offer no return and refund on the said product. The products should be in the original condition as they were at the time of delivery in order to be eligible for the return and refund.
Within 14 business days of the date of return form receipt, we shall contact the user to request further information (if required) and the user shall provide such information as soon as reasonably practicable but, in any case, no later than 30 days following such request. The full amount will be refunded, including the product price, shipping fee and handling fee, etc. the fund of the return amount will be credited back to the source of payment. If the user does not wish to accept the revised refund and return policy, he/she should not continue to use our services. If the user continues to use the services after the date on which the change comes into effect, his/her use of the services will be bound by the new refund policy and return.
1. Background:
2. Return eligibility criteria:
3. Processing timeline:
4. Cancelling an order:
5. Miscellaneous